ACCEPTABLE USE POLICY

1. Overview

This Acceptable Use Policy ("AUP") governs your use of PodLab LV's website (podlablv.com), client portal (portal.podlablv.com), studio platform (studio.podlablv.com), and all related services. By using any PodLab platform, you agree to comply with this policy.

2. Client Portal Usage

The PodLab client portal is provided exclusively to active clients for managing their projects, viewing deliverables, and communicating with our team. When using the portal, you agree to:

• Keep your login credentials secure and confidential
• Notify us immediately if you suspect unauthorized access to your account
• Use the portal only for its intended purpose — managing your PodLab engagement
• Not share portal access with unauthorized individuals
• Not attempt to access other clients' data or accounts

PodLab reserves the right to suspend or terminate portal access for any violation of this policy.

3. Studio Platform Usage

The PodLab studio platform (studio.podlablv.com) is used for social media management and content scheduling. Users with access agree to:

• Use the platform only for authorized PodLab business activities
• Follow all content guidelines when scheduling or publishing content
• Not connect personal social media accounts without authorization
• Report any technical issues or security concerns promptly

4. Content Guidelines

All content submitted to PodLab — whether through forms, the client portal, or during our engagement — must comply with the following guidelines. You may not submit or request content that:

• Is unlawful, defamatory, obscene, or offensive
• Infringes on any third party's intellectual property, privacy, or other rights
• Contains false, misleading, or deceptive claims about products or services
• Promotes illegal activities, violence, or discrimination
• Contains malware, viruses, or other harmful code
• Violates any applicable advertising regulations or industry standards

PodLab reserves the right to refuse to produce, publish, or distribute any content that violates these guidelines. Clients are responsible for ensuring that information provided to PodLab for content creation is accurate and lawful.

5. Prohibited Uses

When using any PodLab platform or service, you may not:

• Attempt to gain unauthorized access to any system, network, or data
• Use automated tools (bots, scrapers, crawlers) to access the site without written permission
• Interfere with or disrupt the operation of our platforms
• Reverse engineer, decompile, or disassemble any part of our software
• Use our platforms to send spam, unsolicited communications, or phishing attempts
• Impersonate PodLab, its employees, or other users
• Use our services to compete directly with PodLab or solicit our clients
• Resell, sublicense, or redistribute access to our platforms
• Upload or transmit files that contain viruses or malicious code
• Violate any applicable local, state, national, or international law

6. Assessment Tool

Our Founder Bottleneck Assessment at podlablv.com/bottleneck-assessment is a free diagnostic tool provided for legitimate business evaluation purposes. You agree to provide accurate information when completing the assessment. Submitting false, misleading, or automated responses is prohibited. PodLab reserves the right to discard assessment results that appear fraudulent or abusive.

7. Intellectual Property

All PodLab intellectual property — including our name, logo, branding, website content, assessment methodology, frameworks, and proprietary processes — is protected by applicable laws. You may not:

• Copy, reproduce, or distribute our proprietary content without permission
• Use our trademarks, logos, or branding without written authorization
• Claim ownership of PodLab's frameworks, methodologies, or processes
• Create derivative works based on our proprietary materials

8. Social Media Conduct

If PodLab manages your social media accounts as part of an ExpansionLab engagement, you agree to:

• Provide accurate brand guidelines and approval workflows
• Review and approve content within agreed timelines
• Not revoke platform access without providing reasonable notice
• Comply with each social platform's terms of service

PodLab connects with the following social platforms on behalf of clients: Instagram, LinkedIn, X/Twitter, Facebook, TikTok, and Threads. All managed content follows each platform's community guidelines and advertising policies.

9. Enforcement

PodLab may take the following actions for violations of this policy:

• Warning: Written notice of the violation with a request to correct the behavior
• Suspension: Temporary suspension of access to our platforms
• Termination: Permanent termination of access and, if applicable, termination of the client agreement
• Legal action: Pursuit of legal remedies for violations that cause harm to PodLab or third parties

The severity of the response depends on the nature and impact of the violation. PodLab reserves sole discretion in determining appropriate enforcement actions.

10. Reporting Violations

If you become aware of any misuse of PodLab platforms or violations of this policy, please report it to [email protected]. We take all reports seriously and will investigate promptly.

11. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our platforms after changes are posted constitutes acceptance of the updated policy.

12. Contact

Questions about this policy? Contact us:

PodLab LV
Las Vegas, Nevada
[email protected]
podlablv.com