PRIVACY POLICY

1. Who We Are

PodLab LV ("PodLab," "we," "us," or "our") is a content studio and growth lab based in Las Vegas, Nevada. We help service-based founders duplicate their expertise through strategic video assets and marketing systems.

Website: podlablv.com
Contact: [email protected]

2. Information We Collect

We collect information you provide directly and information collected automatically when you visit our site.

Information You Provide

• Contact forms: Name, email address, phone number, company name, and message content
• Bottleneck Assessment: Your assessment responses, scores, name, email, and optional phone/company info
• Booking: Scheduling information through our Calendly integration
• Podcast/Affiliate applications: Name, email, business details

Information Collected Automatically

• Analytics: Pages visited, time on site, referral source, device type, browser type (via Google Analytics and Microsoft Clarity)
• Cookies: Session cookies, analytics cookies, and advertising cookies (see Section 7)
• Log data: IP address, access times, pages viewed

3. How We Use Your Information

• To respond to your inquiries and provide our services
• To process and deliver assessment results
• To schedule and manage consultation calls
• To send follow-up communications related to your inquiry (you can opt out at any time)
• To improve our website, services, and user experience
• To analyze site traffic and usage patterns
• To run targeted advertising campaigns (with your consent where required)
• To comply with legal obligations

4. SMS / Text Messaging

If you provide your mobile number and opt in, PodLab LV may send you text messages related to your inquiry, including appointment reminders, scheduling confirmations, and follow-up about services you asked about. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers: Vercel (hosting), Supabase (database), Calendly (scheduling), Whop (payments), Resend (email), Google (analytics), Microsoft (analytics), Meta (advertising)
• Business operations: Our internal team for client management and project delivery
• Legal requirements: When required by law, subpoena, or legal process

6. Data Security

We use industry-standard security measures including encrypted connections (SSL/TLS), secure database hosting with row-level security, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

Our site uses the following tracking technologies:

• Google Tag Manager (GTM-PMJQL5VL): Manages analytics and advertising tags
• Google Analytics 4: Tracks site usage, conversions, and traffic sources
• Microsoft Clarity: Session recordings and heatmaps to improve user experience
• Meta Pixel: Tracks conversions from Facebook/Instagram advertising

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Opt out of the sale or sharing of your personal information (California residents under CCPA)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of your data. PodLab does not sell personal information. To make a request, contact [email protected].

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Assessment data and lead information is retained indefinitely unless you request deletion.

11. Third-Party Links

Our site may contain links to third-party websites (YouTube, Calendly, social media). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

PodLab LV
Las Vegas, Nevada
[email protected]
podlablv.com